Customer Support

Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will open. It offers elaborate information about all the actions that you can perform on the page in question. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge collection of how-to video clips describing how to use our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our comprehensive FAQ section, which comprises questions asked by actual persons and offers real solutions. We frequently "revamp" our FAQ section with new articles in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of client support engineers available 24-7-365 and eager to help you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average trouble ticket response time is only 20 mins), so you will not have to wait a long time to get your question answered.